We have the
right spirit
Do you?
Our customers are at the heart
of everything we do.
Join an organization where you can make a positive impact supporting Ontario businesses and the communities that we serve. We bring the best of local and the world to the people of Ontario while ensuring a sustainable future. Customer satisfaction is our number-one priority as we strive to continuously deliver engaging, responsible shopping experiences. When a customer walks into an LCBO store, they’re looking for a great product with the right advice and guidance. They seek a customer experience that will leave a lasting impression that they can take with them, along with their purchase of course! That’s why we need you. A caring, compassionate, and friendly Customer Service Representative with the right spirit!
If you are a charismatic, people person, with an outgoing personality and you enjoy interacting with customers from all walks of life, then apply to one of our Customer Service Representative positions in a store close to you. We are always looking for people with the glass half-full type attitude and the desire to bring our world-class brand to life. There is a world of opportunities at the LCBO…
Every day you work at the LCBO is a chance to live up to your true potential
Beverage alcohol might be our business, but excellent customer service is our specialty. As an LCBO Customer Service Representative, you’ll have the chance to inspire your true potential, share your knowledge with customers and make that lasting impression every day. You’ll also learn more about wine, spirits and beer than you ever imagined as you get paid for 12 hours of online product knowledge essentials training! Share that knowledge with our customers and your friends and family! Soon, they’ll be asking you to do the wine pairing at dinner!
Join our diverse and inclusive team
We recognize every employee is as unique as the thousands of products we carry in each of our retail locations. As a result, you’ll connect and learn from other members of your team in a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. We foster an environment of inclusion and belonging, so everyone feels valued, respected, and heard.
![LCBO 100QQf_52-0840[61].JPG](https://static.wixstatic.com/media/36221c_9d8e6af376d64406a3d7745f16a5d7df~mv2.jpg/v1/fill/w_911,h_607,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/36221c_9d8e6af376d64406a3d7745f16a5d7df~mv2.jpg)
We need
your friendly spirit
Summer and winter is when we need you the most
We hire thousands of Customer Service Representatives during our peak seasons:
Summer: First Monday in May until Labour Day
Winter: First Monday after November 15th until January 1st
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Although these positions are for a fixed term, you may have an opportunity to move into a part-time casual role.
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Interested in joining our team?
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View the current customer service representative jobs and apply online. You can also attend one of our career events held in April and October.
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Not sure of the store location(s) that are closest to you? Simply visit our Find a Store page to find the store locations that you may be interested in.
You’ll love working
at the LCBO
There’s a world of opportunities at the LCBO...
Paid Training
Get paid for up to 12 hours of online training, including product knowledge essentials!
Through the WorkPerks (by venngo) website or mobile app, you now have direct access to a wide range of discounted services, products and tickets.
Total Rewards
At the LCBO, to protect your future, you’ll have an opportunity to enroll into an optional Defined Benefit Pension plan. If you decide to enroll, the plan currently provides a life-long Defined Benefit Pension indexed to inflation. Contributions, which we’ll match at 100% are based on a pre-set formula by the OPSEU Pension Trust.
LifeWorks’ EFAP (Employee Family Assistance Program) offers a wide range of free, confidential and voluntary support services to assist you and your family with resolving everyday challenges. EFAP can provide tools, resources, and counselling addressing a range of topics including but not limited to: fitness coaching, relationships, legal issues, nutrition, diversity and inclusion and career planning.
Online Learning to support your interests, growth and development. Skillsoft is accessible 24/ 7 on the mobile app for “just-in-time” learning. Access Skillsoft to learn, grow and develop at your own pace by completing a course, reading an eBook, listening to an audio book, watching videos or viewing articles, all authored by leading business experts.
Future Employment
For those employees who perform well and are eligible for rehire, we offer a ‘front of the line’ approach to future employment. No application. No interview.
Make a Difference
Challenging yourself every day and enjoy the satisfaction that you delivered an outstanding Customer Experience as a valued team members in our fast-paced and rewarding workplace. You’ll feel good knowing your work is helping make a difference in communities across Ontario.
If you’ve got the right spirit to make a lasting impression at the LCBO, apply today.
Staff Picks
I had the most wonderful experience from day one as a seasonal employee. Everyone was so helpful, with training me and answering all of my questions, they have made me feel like part of the team.
— LINDSAY
